Terms of service

Smiley Willow Designs - Terms of Service

Welcome to Smiley Willow Designs! By using our website, purchasing our products, or engaging with our services, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Terms

By accessing or using our website, you agree to comply with these Terms of Service. We reserve the right to update, change, or replace any part of these terms at any time without prior notice.

2. Products & Services

  • All products are handmade and may have slight variations from the images shown.

  • We reserve the right to modify or discontinue any product without prior notice.

  • Prices are subject to change at any time without notice.

3. Orders & Payments

  • All orders are subject to availability and confirmation.

  • We accept various payment methods, and all payments must be completed before shipping.

  • In the event of a payment dispute, we reserve the right to cancel an order.

4. Shipping & Delivery

  • Processing times vary by product; estimated shipping times will be provided at checkout.

  • Smiley Willow Designs is not responsible for shipping delays caused by carriers.

  • Customers are responsible for providing the correct shipping address. We are not responsible for lost packages due to incorrect addresses.

5. Returns & Refunds

Please refer to our Returns & Refund Policy for details on returning products and requesting refunds.

6. Intellectual Property

  • All designs, images, and content on our website are the intellectual property of Smiley Willow Designs.

  • You may not use, reproduce, or distribute our designs without written permission.

7. Limitation of Liability

  • Smiley Willow Designs is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • We do not guarantee that our website will be error-free or uninterrupted.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Contact Information

For any questions regarding these Terms of Service, please contact us at smileywillowdesigns@hotmail.com.

By making a purchase from Smiley Willow Designs, you acknowledge and agree to these Terms of Service. Thank you for supporting our small business!